Terms and Conditions
All payments should be made in advance and should be made in full at the time of booking. We cannot confirm your place until we receive full payment.
Classes can be cancelled and refunded within 48hours of purchase, incurring a £25 fee or given the option to reschedule (subject to availability).
Cancellations made within 7 days prior to a scheduled class will not be entitled to a refund/ rescheduling. In exceptional circumstances a discretion may be used.
Cancellations by us
We reserve the right to cancel or change the date of a class / course where necessary or it is impractical to run. By booking on any of our courses, workshops or taster sessions you agree to abide by our terms and conditions. We reserve the right to make amendments to the class content without notice. It is your responsibility to inform us in advance of any allergies or special requirements.
If we cancel your course or session for any reason, we will do our best to organise an alternative date within a reasonable period. If this is not possible, or you are unable to attend an alternative date, we will give a full refund.
Estimated shipping times
3-5 Business Days.
www.motionsofclay.co.uk will do my best to meet these shipping estimates, but can't guarantee them.
Returns and exchanges
www.motionsofclay.co.uk gladly accepts returns and exchanges.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
www.motionsofclay.co.uk shall not be liable for losses incurred in the delay or non-delivery of your item(s).
Care must be taken when unpacking deliveries so as to prevent damage to the item(s).
www.motionsofclayco.uk has product/public liability insurance to the value of £2,000,000
I don’t accept cancelations but please contact me if you have any problems with your order.
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective,
I can't accept returns for bespoke or personalised orders
www.motionsofclay.co.uk does not disclose buyers' information to third parties and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information; you can be assured that it will only be used in accordance with this privacy statement.
By providing your details on our website you consent to www.motionsofclay.co.uk maintaining, holding and using the information given. All data is stored in accordance with the Data Protection Act 1998.
If you purchase or register with us you agree to be bound by these terms and conditions.